Will this stop my cat from climbing my real Christmas tree?
It gives your cat a spot of its own to scratch and play, right beside your tree. Many cats prefer it for scratching and batting. A very determined climber may still need a stable or secured tree.
How tall is it? Is it big enough for my adult cat?
Standard: 59 cm (23 in) tall with a 30 cm (12 in) base, ideal for kittens and small cats. PLUS: 67 cm (26 in) tall with a 40 cm (16 in) base, for adult cats.
Are the pom-poms and garland safe?
They're decorative and removable. As with any toy with string or small parts, supervise play and remove them if your cat chews. Never let a cat swallow string or yarn.
Will it tip over?
[TO CONFIRM after sample test] Place it on a flat floor. For a large cat, place it against a wall or in a corner.
What if my cat ignores it?
Put it where your cat already scratches, rub catnip on the sisal and praise them when they use it. If your cat still isn't using it after 30 days, our Cat-Approved Guarantee covers you.
Will it arrive before Christmas?
Orders placed by December 9 (December 3 for remote areas) are expected before Christmas. Every order is tracked.
Will I pay duties or taxes at delivery?
[TO CONFIRM with supplier]
What if there's a Canada Post strike?
Canada Post's new collective agreements are signed through January 2029. We'll keep you updated through your tracking either way.
Can I use it after Christmas?
Yes. Take off the garland and pom-poms and it's a green sisal scratcher all year.
Is it a good gift?
Yes. Add a free gift message at checkout. Ordering after December 9? You'll get a printable gift certificate to put under the tree.
Is it made in Canada?
No, it's made overseas. We offer support in English and French and a 30-day guarantee.
Do you speak French?
Oui! Customer service in English and French.